Contact
Talk to us
Support runs seven days a week. The fastest route depends on what you need.
You have an account
Email support from the address on your account and name the account number — support sees the account, its rules and its trades, so the first reply is an answer rather than a request for details.
Email supportYou are deciding whether to buy
Most pre-purchase questions are about the rules, and those are written out in full — including the four that differ from our forex programme.
Read the rulesSomething on this site is wrong
A number that disagrees with the platform, a page that does not load, a rule described two different ways. These are worth telling us about — they are bugs, not misunderstandings.
Help centreBefore you write about a fill
Every trade carries its own receipt: the price you asked for, the price you got, the delay, and the difference in pips. It is on the trade in your dashboard. Sending it with your question turns a conversation into a check we can run in a minute.